Cancellation Policy
We understand that your plans may change. Here are our terms and conditions depending on the type of reservation:
-
Direct Reservations: Cancellation accepted until noon on the day of arrival.
-
Carleton Cottage and Lofts:
- Cancellation 30 days or more before arrival: full refund of deposit
- Cancellation 29 to 7 days prior to arrival: 50% refund of deposit
- Cancellation less than 7 days prior to arrival: deposit non-refundable
- Group Bookings: see contract or contact the person responsible for the group.
We recommend that you always check the details of your reservation and contact us if you have any questions.