en
Riôtel

Cancellation Policy

We understand that your plans may change. Here are our terms and conditions depending on the type of reservation:

  • Direct Reservations: Cancellation accepted until noon on the day of arrival.

  • Carleton Cottage and Lofts:

    • Cancellation 30 days or more before arrival: full refund of deposit
    • Cancellation 29 to 7 days prior to arrival: 50% refund of deposit
    • Cancellation less than 7 days prior to arrival: deposit non-refundable
  •  Group Bookings: see contract or contact the person responsible for the group.

We recommend that you always check the details of your reservation and contact us if you have any questions.